Privacy policy
This is the privacy policy that applies to ShopTerrace today. It describes how the service actually works right now, not a sample text. If we change how we handle data we will edit this page and change the date above.
Data controller
Ideacle Co., Ltd. is the controller of the personal data collected through ShopTerrace. Member accounts are shared across Ideacle's network of sites.
Our networkOptional analytics
If you enable Analytics, we use Google Analytics 4 to measure visits, pages or screens and usage events such as viewing listings or revealing contact channels. These services may process IP addresses, device/browser metadata and cookie identifiers. We do not send listing contact numbers or your typed search text as event parameters to these providers. Change your web choice through “Cookie settings” in the footer. Providers may process data outside Thailand under their own policies.
What we collect
The name and email or LINE ID you type in yourself, the listings and photos you upload, and the details of the account you sign in with (Google or LINE), namely your name, email and profile photo, which we use to sign you in, manage your account and send notices about your account or the service; we keep a copy of the profile photo in our own storage to show as your profile picture. When your account reveals a listing's phone or LINE details, we also record that account-and-listing entitlement, the website you viewed it on, the first-reveal time, Cloudflare country/region codes, and an approximate province normalized from that regional data. For this record of contact reveals, ShopTerrace does not store the IP, an IP hash, coordinates, or other detailed Cloudflare metadata.
Why we collect it
To show your listing to people searching, to pass enquiries between buyer and seller, and to let an account revisit current contact details without counting the same buyer as a new lead again. Approximate province is used for aggregate interest analysis.
Who we share it with
Your contact details reach a publisher only when you contact them first. Publishers may receive aggregate lead statistics, but not a revealer's identity, an exact reveal time, raw Cloudflare metadata, or individual reveal rows. We do not sell user lists to third parties. We use outside providers that process data on our behalf: Cloudflare, which provides the network and CDN that every request to the website passes through, and Sentry, which receives reports of errors that occur in your browser. This site uses Cloudflare Web Analytics to count page views in aggregate, without cookies. The email carrying your login code is sent through Postmark in ShopTerrace's name.
Your rights (PDPA)
You may ask to see, correct or delete your personal data, and you may withdraw consent at any time · from the link in any email you receive from us, or through our contact page. We act on such requests within 30 days.
How long we keep it
Accounts and listings are kept while the account is in use. A first-contact-reveal record is kept only while both the viewing account and that listing exist, and is removed when either is deleted. Uploaded images and documents enter a reference-aware deletion queue; a copy still used by other content, a cached copy, or a copy downloaded by someone else may not disappear immediately. Deleting the account deletes the same account's data on the network's other sites, including its credits on Jaotin.
Contact
For any question about your personal data, reach the ShopTerrace team through our contact page.
Contact Ideacle